Frequently Asked Questions

The card is simple: rooms £40, stairs £40, hallway & landing £30 together, sofas £30 a seat, rugs £30 and up, mattresses from £40, £60 minimum visit. The figure is agreed first, locked for 14 days, and settled after the clean.

Taking footsteps within 30–90 minutes, fully dry in 2–4 hours depending on pile and weather. Either way the room is lived in the same day.

Without qualification. Everything used is non-toxic and biodegradable, and a dry room is a normal room again for children, pets and allergy sufferers alike.

Every time. Quotes cost nothing and oblige nobody, and the fixed figure holds, locked for 14 days, however you asked for it.

Pick your route: ring 01268 225511 and the price lands before the call ends, or send the form and the callback comes inside 10 minutes during opening hours. Bigger commercial floors occasionally want a site visit first.

The whole of Essex and East London: Basildon, Chelmsford, Southend and every town and village around them.

Fully. £5 million of public liability sits alongside employer's liability cover, technicians arrive trained and vetted, in uniform, and certificates come out on request.

The phones answer Monday to Saturday, 8am–5pm, and commercial contracts can have the cleaning itself scheduled outside those hours.

Cash is fine, and so are cards and bank transfer. Payment comes after the clean, with the results already in front of you.

A lot of it. Offices and schools book us, and so do landlords and managing agents, on contract or as one-offs, RAMS arrive wherever a site requires them, and the work fits around opening hours.

With extra care, yes. Wool and antique pieces get the gentlest fibre-safe handling, dyes proven in a hidden spot before anything else, and an honest refusal if wet cleaning would risk the piece.